Why are some products non-refundable? Permanently deleted user 02 August 2022 11:03 Updated As all orders are fulfilled by the brands independently, any returns and refunds are facilitated by the brand directly. You can click on the brand card within The Local Edit to review the brand's return and refund policy. Related articles Can I get a refund? How do I process a return or exchange? Why is my refund taking so long? What is your returns policy? Why is there not just one refund policy?