General Order & Shipping Questions
How exciting that you have been able to shop multiple brands in one cart & check out with one seamless checkout! The Local Edit plays the connection between you and the brand, once you shop, the brand will then connect with you with order confirmation, invoices & shipping information. This means each individual brands terms, shipping, privacy & return policies apply. You can find the brands policies within the brand profile as well in the shopping cart once items are added and you have chosen your shipping address.
- How will I know when my order has been shipped?
- How do I track my order?
- Can I arrange my own shipping or self-collect?
- What is the status of my order?
- Only part of my order arrived?
- My order hasn't arrived yet?
- I have placed an order but haven't heard anything?
- Can you make the lead team shorter or allow me to get the product faster?
- Can I make changes to my order after I have placed it?
- How do I know if the product I want is in stock?
- Can I customise my order?
- Do you allow international shipping?
- Can I choose a specific time or day for my delivery?
- Can I change my address after I have placed an order?
- How much is shipping?
- What are my delivery options?
- How do I place an order?
- When will I receive my order?
- Why am I being charged for multiple shipping?
- Will all my parcels arrive at the same time?